I'm going to right out and say it; I HATE T-mobile, I usually do not write biasedly ( probably not a word) but I have had nothing but trouble from T-Mobile. A T-mobile had another plan to get money from you for inferior service set to go into effect soon. They were planning on charging unfortunate customers a $2 surcharge for having there bills printed out.
I mean REALLY, it's considered a a common courtesy for bills to be printed out and mailed to you. But T-mobile decided to be "Green" (as in give them more greenbacks!) and email you your bill for free instead of mailing it to you normally. Apparently, people caught on to the fact that T-mobile was doing this solely for themselves so they revoked it. Apparently tons of there customers complained so now they are not moving forwards with the plan.
T-mobile had this to say: "Since the announcement we've heard everything from kudos to concerns about the move to paperless -- especially from our customers who today are receiving paper bills at no charge. So, we've decided to not charge our customers a paper bill fee for now. Instead, we'll be taking more time to determine the fairest way possible to encourage people to go paperless." But, they still will charge $2 extra for a more "detailed" bill.
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